There are more messaging platforms than ever before, with my friends using 1-4 messaging apps on their phones. Businesses have never been busier than they are now. Nowadays, businesses need to manage multiple communication channels with their customers. Some of their customers may prefer Messaging App A and some might prefer Messaging App B. This […]

What is CRM software? CRM software is a business software that helps to manage customer relationships. CRM software can be used for sales, marketing, customer service and support. CRM software can help businesses to: track and analyze customer data generate leads identify the best prospects improve sales performance The History of CRM and the Importance