CRM Systems in Malaysia

Merge contact

Merge the same contact across different messaging apps for better management. Keeping every contact clean and organized.

Transfer a conversation to another team member

Enable your team to quickly transfer the conversation from 1 person to another and leave an internal note for reference purposes.

Add a custom tag

Manage every contact easily by inserting custom tags. Never miss any follow-up anymore.

Create marketing campaign

Enable your team to launch and schedule any marketing easily. Your team can even include the button in the WhatsApp message to improve the clickthrough rate of your marketing campaign.

Personalized broadcast

Allow your team to send personalized marketing messages to increase marketing engagement.

Reach right people

Send highly personalized messages to targeted prospects and customers to the right messaging app. 

Optimize by channel

Leverage the unique traits of each channel. Make the most of every message with features like mixed media, templates and tags.

Invite your colleagues to manage all your business inquiries & contacts.

Contact channels

Every contact will be saved with the source of channels it comes from. Everything will be properly documented for your convenience.

Merge contacts

2 conversations of the same person from different messaging apps can be merged so your team can have an organized conversation and contact information from 1 person.

Custom contacts field

Create any contact field easily. Having a custom contact book designed specifically only for you.

Menu-based chatbot

Build a 24/7 chatbot by using automated rules created within workflow automation.

Chat routing 

Route every conversation to correct pre-assigned team members efficiently & accurately.

Tag contact automatically

Tag every contact with a specific tag. These tags can be used for filtering all conversations easier in the Contact module.

Qualify leads automatically

Stop wasting time to qualify your leads one by one. Automate it by using workflow automation.

Managing all companies can be very expensive. We believe in providing real value to all businesses at an affordable rate. That’s why we have decided to provide unlimited workspaces for any businesses to manage all companies in 1 platform. Super convenient!

Don’t worry! Every workspace has its own unique contact module, message module, user permission module and more.

View overall health of your communication chat channels in a glance. View information such as:

• New incoming message
• No of message resolved
• Growth of your incoming inquiries
• No of conversation

Integrate/Install WordPress plugin / Shopify app in your website in order to send automated messages such as:

• Order notification message
• Abandoned cart notification message
• Refund order notification message
• Return order notification message
• Reminder after X days if payment is still not completed yet
• Shipping receipt notification message
• Successful appointment booking notification message
• Cancelled appointment booking notification message
• Appointment reminder notification message
• and many more.