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CRM Systems in Malaysia

Merge all your business chats into our CRM systems in Malaysia.
- No credit card required
- Free channel integration
- 14-days free trial
- Free onboarding support


CRM Systems in Malaysia
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Communicate and chat with all of your prospects and customers from various messaging app channels in 1 platform.Â
Broadcast your promotional / notification message to your targeted contact numbers. We are using official API directly from respective messaging service provider. Hence, the delivery rate of your message is at 100% delivery rate. However, you still need to comply the guideline for the messaging app you use.Â
Invite your colleagues to manage all your business inquiries & contacts.
Manage all your customers and prospects in 1 platform. You can manage all of them using our tag management system. In the future, you can filter it based on the tag you have placed for every contact.
Manage multiple brands/businesses/companies communication channel in 1 platform without having to switch and manage many devices.
Integrate/Install WordPress plugin / Shopify app in your website in order to send automated messages such as:
- Order notification message
- Abandoned cart notification message
- Refund order notification message
- Return order notification message
- Reminder after X days if payment is still not completed yet
- Shipping receipt notification message
- Successful appointment booking notification message
- Cancelled appointment booking notification message
- Appointment reminder notification message
- and many more.
View overall health of your communication chat channels in a glance. View information such as:
- New incoming message
- No of message resolved
- Growth of your incoming inquiries
- No of conversation
Build your preferred messaging automation workflow without any coding experience. Keep your customer engaged and employee’s productivity at their peak.Â
Connect All Your Communication App in 1 Platform
> WhatsApp > Telegram > LINE > Facebook Messenger > Many more

CRM Systems in Malaysia
Use Cases

Broadcast Messages & Start Conversations
Send promotional updates, shipping updates, delivery reminders, payment reminders and other notifications on WhatsApp using our API’s

Bring Your Customer Support On WhatsApp
Engage with your customers on their favourite app & provide multi-agent customer support on WhatsApp

Manage all communication channels in 1 platform
Integrate all your business communication channels with oChats software. Then, you can manage all incoming and outgoing chat messages in 1 platform.
CRM Systems in Malaysia
Simple & Straightforward Sign Up Process
Subscribe
Sign up an oChats account.
Integration
Connect & integrate to your desired channels from oChats dashboard
Chat
You are ready to go! Start chatting away with your visitors and customers. Manage multiple communication channels in 1 platform.
Enterprise Security Protection
Your data hosts at Amazon Web Service
Data Secured
Your data is secured by AWS data protection protocol. AWS data protection services provide encryption and key management and threat detection that continuously monitors and protects your accounts and workloads.
AWS Threat Detection & Continuous Monitoring
AWS identifies threats by continuously monitoring the network activity and account behavior that might harm your data
AWS Compliance & Data Privacy
AWS gives you a comprehensive view of your compliance status and continuously monitors your environment using automated compliance checks based on the AWS best practices and industry standards your organization follows.
SSL Encryption
oChats data is encrypted both when it is sent to and from our servers as well as it rests.
Permission Access
oChats lets you decide who can access to your platform. You can also assign the level of access a person can access
Watch oChats.io In Action
Video demo
Start your 14-days free trial today
- No credit card required
- Free training
- Free channel integration service
- Free onboarding support
- Awesome live chat support