Limited Time Offer: Sign up for 14-days Free Trial & get FREE onboarding and integration service.
Cross Channel Analytic Tools For Business
We provide businesses cross-channel analytic tools to analyze their customers’ behavior in the online and offline world.
- No credit card required
- Free channel integration
- 14-days free trial
- Free onboarding support
FIND OUT HOW
Cross Channel Analytic Tools For Business
CAN BE USEFUL TO YOU
Understand your customer in omnichannel world
Does your customer like to shop in marketplaces such as Lazada, Shopee, Amazon, or websites? Why does your customer choose that selection? What is the average order value for each shopping channel? You can understand everything about customers' behavior in the omnichannel world.
Understand average order size in every shopping channel
You can plan your promotion mechanism carefully with the right data. This way you can maximize your company revenue to its fullest potential.
Estimate average repeat order duration
Understanding the next repeat order duration provides businesses like yours gain valuable insights. You can use this data to order sufficient stock from suppliers to get ready for the upcoming campaign. This data also gives a more accurate sales forecast.
Communicate and chat with all of your prospects and customers from various messaging app channels in 1 platform.
Broadcast your promotional / notification message to your targeted contact numbers. We are using official API directly from respective messaging service provider. Hence, the delivery rate of your message is at 100% delivery rate. However, you still need to comply the guideline for the messaging app you use.
Invite your colleagues to manage all your business inquiries & contacts.
Manage all your customers and prospects in 1 platform. You can manage all of them using our tag management system. In the future, you can filter it based on the tag you have placed for every contact.
Manage multiple brands/businesses/companies communication channel in 1 platform without having to switch and manage many devices.
Integrate/Install WordPress plugin / Shopify app in your website in order to send automated messages such as:
- Order notification message
- Abandoned cart notification message
- Refund order notification message
- Return order notification message
- Reminder after X days if payment is still not completed yet
- Shipping receipt notification message
- Successful appointment booking notification message
- Cancelled appointment booking notification message
- Appointment reminder notification message
- and many more.
View overall health of your communication chat channels in a glance. View information such as:
- New incoming message
- No of message resolved
- Growth of your incoming inquiries
- No of conversation
Build your preferred messaging automation workflow without any coding experience. Keep your customer engaged and employee’s productivity at their peak.
- No credit card required
- Free channel integration
- 14-days free trial
- Free onboarding support
Cross Channel Analytic Tools For Business
Simple & Straightforward Sign Up Process
Subscribe
Sign up an account with oChats
Integrate
Integrate to all shopping channels to oChats
Analyze
Wait for data to compute and display in oChats. Analyze all the cross-channel analytic in 1 dashboard.
Cross Channel Analytic Tools For Business
Trusted by brands:
Enterprise Security Protection
Your data hosts at Amazon Web Service
Data Secured
Your data is secured by AWS data protection protocol. AWS data protection services provide encryption and key management and threat detection that continuously monitors and protects your accounts and workloads.
AWS Threat Detection & Continuous Monitoring
AWS identifies threats by continuously monitoring the network activity and account behavior that might harm your data
AWS Compliance & Data Privacy
AWS gives you a comprehensive view of your compliance status and continuously monitors your environment using automated compliance checks based on the AWS best practices and industry standards your organization follows.
SSL Encryption
oChats data is encrypted both when it is sent to and from our servers as well as it rests.
Permission Access
oChats lets you decide who can access to your platform. You can also assign the level of access a person can access
Watch oChats.io In Action
Video demo
Frequent Asked Questions
oChats provides a holistic view of your customers’ common shopping experience. We combine all the data from different shopping channels and combine everything into 1 data platform for you to view and analyze it.
You can:
- View all the data from different shopping channels in 1 dashboard
- Understand your customer’s behavior easier
- Predict your customer next purchase more accurate.
- Attend to all customers’ inquires in 1 platform
- And many more…
There are fees:
- oChats software pricing
- WhatsApp Business API fee
- WhatsApp Partner fee
Yes, we offer this additional service. You may contact us to discuss further.
Get Cross Channel Analytic Tools For Business
- No credit card required
- Free channel integration
- 14-days free trial
- Free onboarding support