Knowledge Base
oChats Knowledge Base: Guides & Answers
Plain-language guides to chatbots, WhatsApp Business API, and omnichannel messaging — written to actually answer the question, not just sell you something.
What Is a Chatbot?
A plain-language definition of chatbots, the difference between rule-based and AI chatbots, how they actually work, and how WhatsApp chatbots fit in.
Read the guide →What Is WhatsApp Business API?
What the API actually is, how it differs from the free WhatsApp Business App, and a step-by-step walkthrough of how to get and set it up.
Read the guide →